Usher was born in Dallas, Texas, the son of Jonetta Patton (nee O'Neal), from Tennessee, and Usher Raymond III. Usher spent the majority of his young life in Chattanooga: his father left the family when Usher was a year old. Usher grew up with his mother, then-stepfather, and half-brother, James Lackey (born 1984). Directed by his mother, Usher joined the local church youth choir in Chattanooga, when he was nine years old.

On October 16, 2015, Usher released an interactive music video exclusively on the music streaming platform Tidal called "Chains" that featuring artist Nas and Bibi Bourelly. "Chains" literally forces the viewer to confront the issue of racial profiling and police brutality head-on: By utilizing the webcam on the viewer's computer as well as facial recognition technology, "Chains" paused mid-song whenever the viewer's eyes deviate from the video. Usher performed the song for the first time at the Tidal X:1020 concert on October 20, 2015, at Brooklyn's Barclays Arena. On January 14, 2016, after continual delays of his eighth album, Usher announced via Daniel Arsham Instagram post that he changed the title of the album from UR to Flawed. It was scheduled to be released in April 2016, but has been pushed back with no release date. On June 9, 2016, Usher released a new single from his expected forthcoming album Flawed on the music streaming platform Tidal titled "No Limit" featuring Young Thug, along with a second single titled "Crash" on June 10 for all digital platforms.  On June 12, 2016, it was reported that Raymond signed a management deal with business partner Scooter Braun. Braun already represented Justin Bieber and had a joint venture with Raymond and Bieber. This report was confirmed by Usher during a sit down interview with Ryan Seacrest at the 73rd annual Cannes Festival on June 21, 2016. Usher furthered his acting career, starring as American former professional boxer Sugar Ray Leonard in the 2016 American-Panamanian biographical sports film Hands of Stone about the career of Panamanian former professional boxer Roberto Duran. In it, he starred opposite of Edgar Ramirez, Robert De Niro and Ruben Blades. On August 26, 2016, Hands of Stone premiered worldwide. "Missin U" was also released as a third single by RCA Records for online streaming and digital download, along with "Champions (from the Motion Picture Hands of Stone)", both on Vevo. On August 30, "Rivals" featuring Future was released and debuted exclusively on Tidal with its accompanying video. It was released on Vevo on September 2, 2016. On September 13, 2016, both "Missin U" and "Rivals" were sent to radio as the album's third and fourth singles.  The album Hard II Love was released on September 16, 2016, and received generally positive reviews from contemporary music critics. It debuted at number 5 on the US Billboard 200, and sold 28,000 copies in the United States in its first week. It also became his seventh consecutive top ten album in the United States. The lead single, "No Limit" featuring rapper Young Thug initially was serviced to Urban radio on June 9, and eventually peaked at number 32 on the Billboard Hot 100, and number 9 on the Hot R&B/Hip-Hop Songs.

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On October 16, 2015, Usher released an interactive music video exclusively on the music streaming platform Tidal called "Chains" that featuring artist Nas and Bibi Bourelly.