Jones was born in Toulminville, Alabama, on April 10, 1968. His father was a professional baseball player for the Philadelphia Phillies. He moved to Mauldin, South Carolina, when he was a teen and graduated from Mauldin High School in 1985. One of his early acting experiences involved playing a werewolf in a haunted house to help raise money for the junior/senior prom.

After leaving MADtv, Jones expanded his cinema resume. He appeared in a bit part in his first big screen film, In Harm's Way (1991), Jones then joined Larry David in the feature Sour Grapes (1998), playing the character of an itinerant man. Subsequently, he appeared in Woo (1990), Mike Judge's Office Space (1999), alongside fellow MADtv alumnus David Herman, and in Barry Levinson's praised drama, Liberty Heights (1999). Since then, Jones has appeared in Magnolia (1999), New Jersey Turnpikes (1999) and in Harold Ramis' Bedazzled (2000).  During the 2000s, Jones' career began to branch out. In addition to his witty appearances in the 7-Up campaigns, Jones played the role of Clifford Franklin in The Replacements (2000) and the horror film From Dusk till Dawn 3: The Hangman's Daughter (2003). In 2002, Jones landed the lead role of Daryl Chase in the action-dramedy Double Take (2001), alongside Eddie Griffin, and worked with Seann William Scott and Julianne Moore in Ivan Reitman's sci-fi comedy, Evolution (2001). Jones was also in the 2009 film Cirque du Freak: The Vampire's Assistant and he appeared as the computer Vox 114 in The Time Machine (2002). His other more recent films includes Biker Boyz (2003), Godzilla (2005), Runaway Jury (2003) and Primeval (2004). Jones appeared in an uncredited cameo and played in Grindhouse Planet Terror (2007 film).  In 2011 Jones appeared in the documentary film Looking for Lenny in which he talks about Lenny Bruce and freedom of speech. In 2012, Jones starred in Mystery Guitar Man's original interactive thriller series Meridian created in conjunction with Fourth Wall Studios.

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In 2011 Jones appeared in the documentary film Looking for Lenny in which he talks about Lenny Bruce and freedom of speech.