Natalie McIntyre was born in Canton, Ohio, the daughter of Laura McIntyre, a math schoolteacher, and Otis Jones who left when she was a baby. Her stepfather was a steelworker, and she has a sister who would become a biology teacher. She began piano lessons at age seven. A childhood bicycle mishap resulted in her noticing a mailbox of a man named Macy Gray; she used the name in stories she wrote and later decided to use it as her stage name.

Gray's The Id featured appearances by John Frusciante and Erykah Badu on the single "Sweet Baby" (which was co-written with longtime collaborator Joe Solo). The album peaked at number eleven on the Billboard 200. It fared even better in the UK, where it reached number one on the UK Albums Chart and was certified gold by the BPI. The underperformance in the United States, compared to her debut album, may have been due to The Id being released just a week after the September 11, 2001 attacks.  In 2002, she appeared in Spider-Man and contributed a remix of her song "My Nutmeg Phantasy" to its accompanying soundtrack. Gray also worked with Santana on the track "Amore (Sexo)", for his album Shaman.  Also in 2002, she appeared on the Red Hot Organization's compilation CD in tribute to Nigerian Afropop pioneer Fela Kuti, Red Hot and Riot. She appeared on a remake of Kuti's classic track "Water No Get Enemy" alongside prominent neo soul, hip hop and R&B artists, D'Angelo, the Soultronics, Nile Rodgers, Roy Hargrove, and Kuti's son, Femi Kuti.  She recorded a duet with Zucchero called "Like the Sun (From Out of Nowhere)", which featured Jeff Beck on guitar released in 2004 on Zu & Co., a duets collection. Her song "Time of My Life" was included in the soundtrack to 8 Mile. A cartoon based on Gray's childhood was being developed, but it never came to fruition.  In 2003, Gray released her third studio album, The Trouble with Being Myself, to rave reviews. The lead single, "When I See You", became a radio hit in the US and a top forty hit in the UK, although the album was not as well received by fans. Nevertheless, it became Gray's third top twenty album in the UK. A greatest hits collection and a live album were subsequently released: The Very Best of Macy Gray (2004) and Live in Las Vegas (2005). Additionally, Gray was featured on Marcus Miller's 2005 album Silver Rain, on a cover of Prince's 1986 song "Girls & Boys". She also appeared on the soundtrack to the film Chicago with Queen Latifah and Lil' Kim on "Cell Block Tango/He Had it Comin'."

Answer the following question by taking a quote from the article: How was the album taken by the public?
the album was not as well received by fans.